Discover seamless travel experiences with Seward Hospitality Group’s premier car rental services. From sleek sedans to spacious SUVs, explore your destination in style and comfort, ensuring every journey is as unforgettable as your destination.
You must be at least 21 years of age to rent. The following provisions apply for customers between the ages of 21 and 24. A Young Driver surcharge of $25/day will be applied. Certain vehicle classes may be restricted.
Required Credentials.
At the time of rental car pick-up, all drivers must present a valid driver’s license in the driver’s name. Non-U.S. residents are required to present a valid driver’s license. If the information on your driver’s license is not written in English, an International Driving Permit must be provided
Yes. At the time of rental, the renter must present a valid Visa, MasterCard, or Discover credit card or debit card in their name, unless 3rd party payment requirements have been met. Prepaid charge cards, gift cards, and cash are not accepted at rental
No. Credit checks are not used as part of our rental qualification process.
The renter listed on the Rental Agreement is the only authorized driver of the rental vehicle, unless an additional driver has been added to the Rental Agreement.
An authorized additional driver must meet the same rental requirements as the primary driver. You may add additional drivers to your rental after placing your reservation. Authorized additional driver must provide required credentials in order to be added to the Rental Agreement. What if I allow another person to drive without adding them to the Rental Agreement? Allowing an unauthorized driver to drive a vehicle rented in your name is a violation of the Terms and Conditions of your Rental Agreement. As such this will void any coverages you have purchased, may result in the car being impounded by the police, and result in insurance coverage denial by your insurance company.
Yes, someone else can return the car for you as long as they are listed on your Rental Agreement as an authorized additional driver.
Yes. The fee for an additional driver is $25 per rental day.
Your Rental Agreement is a legally binding contract. It details the terms of your rental. You will be required to agree to and sign the Rental Agreement before Alaska RV and Car rentals releases a vehicle to you. The Rental Agreement details your rental dates, type of car, type of rental, rates and fees, and renter information. If you have questions about your rental terms, please contact us. Always closely review the Rental Agreement Terms and Conditions when you pick up your rental. Our rental agents are happy to answer any questions you might have regarding your rental.
Making a Reservation
You can place reservations for the following types of rentals online: Short Term Rentals (30 days or less).
Reservations using a credit card
You will need the following information available to place a reservation: Your preferred pick-up and drop-off dates and times. The class of vehicle you would like to rent Your credit card (or debit card for phone reservations). Your mailing address. Your email address. Your phone number.
Modifying a Reservation
You can easily modify an existing reservation by calling our rental office. Our rental agents will be happy to help you. Reservation modifications are subject to current rates and availability.
Car rental rates fluctuate much as airline and hotel prices do. We promise that the rate you reserve is the rate you will pay – but we can’t promise that the same rate you reserve today will apply for a different rental period.
Yes. In order to maintain exceptional customer service for our customers, every reservation with Alaska RV and Car rentals receives our Reservation Guarantee. Placing a guaranteed reservation requires payment of the full rental cost at the time a reservation is placed.
Yes. Your card will be charged the full rental cost at the time of reservation.
Reservations cancelled at least 7 days prior to the scheduled rental date are fully refundable. Cancellations or changes made less than 7 days before the scheduled rental date are non-refundable.
Car rental pricing is a lot like airfare pricing – the prices change depending on car availability, seasonality, and many other factors. Our rates are updated on a regular basis to remain competitive in the marketplace. When you see a great rate for the car you want – RESERVE IT IMMEDIATELY – because it might not be available later!
Yes. All mandatory taxes and fees are included in your rate quote.
A rental day is calculated on a 24 hour period, not by calendar day.
(Example: If you pick up a vehicle at 11:00am and return it by 11:00am the following day you will have the vehicle for one rental day.)
No. All rates are based on a 24 hour rental day with a one day minimum rental. If you return the vehicle less than 24 hours after pick-up, you will still be charged for the full day.
Rental charges are computed based on a rental day consisting of 24 consecutive hours commencing at the time of rental. If the vehicle is returned after it is scheduled to be returned, additional charges will be incurred.
State Vehicle Rental Tax: The state of Alaska has a 10% Vehicle Rental Tax that applies to all car rentals under 91 days.
Additional options or equipment that you add after placing your reservation will be extra. Any charges that can’t be determined until the completion of your rental, such as cleaning, smoking, or fuel charges, will be calculated and charged upon vehicle check-in.
Extensions, Early & Late Returns
Yes, subject to availability. If you wish to extend a rental you must speak with a rental agent at our office. We will be happy to accommodate your request if possible. Your rental agent will provide all necessary details when you call.
If you would like to extend your rental, an additional charge will be made to your credit card at the time you extend to cover any additional anticipated rental charges. These charges must be paid in order for your rental to be extended. Upon your return of the car the actual cost of the rental will be determined and any applicable charges or refunds will be processed. Please note that your bank may take up to two weeks to post any refunds issued to your card. We cannot be held responsible for any effects of delays related to refund processing.
Late return fees only apply if you fail to call our office and pay for a rental extension prior to your original due back time.
If a vehicle is returned late, a late return fee and additional rental charges and taxes will apply. The rate for additional days will be listed on your rental agreement, and a late return fee will apply to each day or portion thereof that the vehicle is overdue. There is no proration of rental fees, surcharges and optional equipment or protection coverage charges. Full day charges will apply for these items for each extra day or portion thereof that the vehicle remains rented.
Vehicles cannot be returned any time of day regardless of office hours.
Yes. All rental vehicles are supplied with a full tank of fuel.
Alaska RV and Car rentals’ rates do not include the cost of fuel. Return with a full tank of fuel to avoid refueling charges.
The pick-up location is at Marina Motel; 1603 Seward Hwy, Seward, AK 99664.
We kindly ask that the return location remains the same as the pick-up location. If you have any questions or concerns, please feel free to discuss them with our customer service team before finalizing your reservation. Thank you for your cooperation.
No. Pets are not permitted in our cars. If evidence of pets (hair, odor, stains, etc.) is present when the car is returned the renter will incur an additional charge for the additional detailing required to return the car to is previous condition, up to $500.
No. Alaska RV and Car rentals maintains a 100% smoke-free fleet, and any type of smoking is prohibited in all of our vehicles. Renters returning vehicles with evidence (odor, ash, etc) of smoking of any kind (including cigarrettes, cigars, e-cigs, marijuana, etc) will be charged a smoking fee of $500.
Auto accidents are not something people like to think about, especially on a business trip or vacation, but they can and do happen, even to the most careful drivers. When an accident occurs be sure to follow these important steps: 1. Make sure that you are in a safe area away from traffic. 2. Contact local police and complete a police report. If another party is involved in the accident, ensure that the other party’s contact information is included in the police report and kept for your personal reference. 3. Contact our rental office to report the accident 4. If you did not purchase the Collision Damage Waiver (CDW), contact your personal auto insurance company and establish a damage claim. 5. Complete and return an Alaska RV and Car Rentals Accident Report within 24 hours of the incident. Verify that the entire form is completed to ensure there is no delay in the processing of your claim.
You are responsible for any and all loss of or damage to the vehicle resulting from any cause including and not limited to collision, rollover, theft, vandalism, seizure, fire, flood, hail or other acts of nature. To reduce your exposure to these types of charges, consider purchasing the Collision Damage Waiver (CDW) during checkout.
If there is another party involved in the accident that is at fault make sure to collect the other party’s contact information so we may pursue them and/or their insurance company on your behalf for damages. Please note that our pursuit of the other party does not absolve you from your contractual obligation to pay for the damage.
Loss of Use – As a renter, you are contractually and legally liable for the loss of the specific vehicle you rented, per the Terms and Conditions of the Rental Agreement. When a rental vehicle is unavailable to be rented, Alaska RV and Car rentals is legally entitled to be compensated for that loss. Administrative Fee – Alaska RV and Car rentals is not an insurance company. The expense of processing our claims is passed on only to the responsible parties involved. We are legally entitled to have the damaged vehicle repaired and returned to pre-accident condition, which includes any expenses related to administering a claim.
Before contacting our claims department, please ensure that you have submitted an Alaska RV and Car Rentals Rental Accident Report. Complete the entire form and submit it along with any police reports and other pertinent documentation, if available. If you need further information regarding the status of an accident claim after filing an accident report, you can contact our claims department by email.
VISA, Mastercard, and Discover credit cards can be used to place reservations online, by phone, or in person. The credit card used when placing your reservation must be in the name of the renter and must be presented at the time you pick up your rental.
Debit cards (sometimes called check cards) issued with a VISA or Mastercard logo which draw funds directly from the cardholder’s checking account may be used to qualify for rentals placed by phone or in person. The debit card used when placing your reservation must be in the name of the renter and must be presented at the time you pick up your rental. Rentals secured by a debit card will be charged a refundable $500 security deposit when you pick up your rental, in addition to the estimated rental charges.
Alaska RV and Car Rentals does not accept cash or prepaid cards for payment at this time.
Yes. Generally, your card will be charged the estimated cost of the rental at the time of reservation. For rentals charged to a debit card, the debit card will also be charged a refundable $500 security deposit when you pick up your rental.
Upon your return of the car, the actual cost of the rental will be determined, and any applicable charges or refunds will be processed. Please note that your card issuer may take up to two weeks to post any refunds issued to your card. Since the card issuer is responsible for releasing funds back to their customers’ accounts, you must contact the card issuer directly for assistance. We cannot be held responsible for any effects of delays related to refund processing.