Frequently Asked Questions

Guests can check in at 4PM. We will gladly provide you with access to your room earlier if possible.

Guests must check out at 11AM. However, we can keep your luggage for free if need be.

Late check-outs are subject to availability and include a fee. Please check with the front desk the day of departure for any late check-out options.

Yes, all our hotel properties are equipped with free Wi-Fi.

Certain packages offer discounts and free breakfast; view our packages page or call 907-224-5518 for details. Breakfast at the Alaska Seafood Grille is from 5am to 11am.

Although there are no restaurants located directly on the properties, we offer breakfast, lunch and dinner options and 8 different venues within a short distance.

Select rooms in hotel properties offer a chair and table for workspace. Printing can be done at the front desk.

In maintaining historical accuracy our properties all have stairs only.

All our properties have private parking lots for our guests.

Variations depending on property; please call 907-224-5518 for inquiries.

We welcome domesticated dogs in select properties; additional fees apply.

No. We currently do not offer rollaway or additional beds, as we are following local fire laws regarding occupancy.

The credit card information is used as a guarantee in case you do not show up or decide to cancel at the last minute. A no-show could result in additional fees equivalent to a night’s stay.

There is a direction on our website, or you can call us directly.

Yes. Simply call us at 907-224-5518 for details.

Our cancellation policy claims that you can cancel your reservation before 11AM, without penalty, the day of your arrival. If you fail to comply, you will be billed for the night’s stay. Certain conditions apply for groups and packages. In addition, reservations made with the NR10% reduction code are non-cancellable and non-refundable.

There is a handful of restaurants offering a variety of meals near the hotel. Our staff will gladly recommend something based on your budget and taste. You can also visit one of our 8 restaurants ranging from fast casual to fine dining.

Yes, we do offer select accommodation with wheelchair access.

We do not have any electric car chargers.

No. We want to offer our customers a healthy environment. As per the latest anti-smoking law, smoking is prohibited within any indoor space of the establishment. Failing to cooperate will result in a severe fine. In addition, possession and consumption of cannabis is prohibited on the entire site. Thank you for your cooperation.

We do not currently offer a cc auth form.
For more information on how to reserve a room or conference room and security, please contact the hotel

While walk-ins are welcome, we recommend making reservations in advance, especially during peak times, to ensure availability for your preferred activities.

Bookings can be made online through our official website or on-site at our office.

Yes, some activities may have age or height restrictions for safety reasons. Please refer to our website or contact our staff for specific details on each activity.

Wear comfortable, weather-appropriate clothing and closed-toe shoes. Safety gear and equipment will be provided.

Yes, we offer group discounts for parties. Contact our team for more information.

Safety is our top priority. We have trained staff, regularly inspected equipment, and follow industry-standard safety protocols. Participants are briefed on safety guidelines before engaging in any activities.

Our operating hours at Alaska Adventure Park are seasonal.
Check our website or contact us for current operating hours and any weather-related updates.

Our campground provides a variety of accommodations, including cottages, glamour tents, and RV sites.

While walk-ins are welcome, we recommend making reservations in advance, especially during peak times, to ensure availability for your preferred accommodation type..

Yes, we offer online reservations for cottages, tents, and RV sites. Simply visit our website or contact us for assistance.

Campfires are permitted in designated fire pits. Please adhere to local fire regulations, and make sure to fully extinguish your fire before leaving.

Pets are welcome at designated pet-friendly campsites. Please keep your pet on a leash and clean up after them. Be aware of any specific rules regarding pets at the campground.

Guests can check in at 3PM. We will gladly provide you with access to your site or cottage earlier if possible.
Guests must check out at 11AM. However, we can keep your luggage for free if need be.

Late check-outs are subject to availability and include a fee. Please check with the front desk the day of departure for any late check-out options.

Yes, we offer Wi-Fi access throughout the campground.

Yes, our camp store provides basic supplies, snacks, and camping essentials. It’s a convenient stop for anything you might need during your stay.

Absolutely! Our campground is surrounded by scenic trails, and outdoor activities at our own Adventure Park suitable for all ages.
Feel free to ask our staff for recommendations and trail maps.

Howling Wolf Resort maintains a strict “no smoking” policy. Smoking is forbidden inside cottages, glamour tents and our rental RV’s. Failing to cooperate will result in a severe fine. Thank you for your cooperation.

Although there are no restaurants located directly on the properties, we offer breakfast, lunch and dinner options and 8 different venues within a short distance.

Our campground offers a range of amenities to make your stay enjoyable, including picnic areas, fire pits, Wi-fi, electricity and running water.
The property features an outdoor hot tub, sauna, and cold plunge tub.

Yes, we have clean and well-maintained facilities conveniently located throughout the campground for your convenience.
All RV site guests can obtain a daily pass for access to our restroom facilities, hot tub, sauna and cold plunge tub.

Yes, firewood is available for purchase at the campground.

Klondike Pizzeria specializes in personal size, build your own (11 inch) pizza with up to 5 toppings.
Also offering large classic pizzas.

Yes, we understand dietary preferences and restrictions. We have gluten-free crust options available. Please ask our staff for details.
At Klondike Pizzeria, we currently do not offer a vegan option for our pizzas. We appreciate your understanding and apologize for any inconvenience.

Absolutely! You can create your own pizza by choosing from our wide range of fresh toppings. Create a personalized pizza that suits your taste.

We take allergies seriously. Please inform our staff about any allergies, and we will do our best to accommodate your needs and provide information about allergens.

At Klondike Pizzeria, we are pleased to offer two sizes of pizzas. Our personal size measures 11 inches, perfect for an individual serving, while our large size is a generous 16 inches, ideal for sharing with friends and family. We hope you enjoy our delicious pizzas in the size that best suits your appetite.

We currently do not offer delivery services.
However, we provide the convenience of online phone ordering for pick-up. You can easily place your order by giving us a call. We appreciate your understanding and look forward to serving you for pick-up at our location.

Yes, we have both dine-in and takeout services available.

We do not offer online ordering through our website or mobile app. However, we provide the convenience of online phone ordering for pick-up. You can easily place your order by giving us a call. We appreciate your understanding and look forward to serving you for pick-up at our location.

We offer a diverse range of pizza toppings, including classic options like pepperoni, ham, bacon, chicken, sausage, reindeer, smoked salmon, mushrooms, olives, bell peppers, onion, tomato, jalapeño, pineapple, spinach, fresh mozzarella, feta cheese and more.

We offer a variety of pizza sauces, including classic marinara, spicy sauce, garlic alfredo and BBQ.

Our operating hours may vary, so we recommend checking our website or contacting us directly for the most up-to-date information on opening and closing times.

We offer a diverse range of beverages including soft drinks, fresh juices, hot beverages (coffee and tea), beer and wine.

We pride ourselves on offering a diverse menu that features a delightful mix of burgers, local seafood, and a variety of dishes to cater to different tastes.

We offer a diverse range of seafood, including fresh fish, shrimp, calamari, oysters, and more. Our menu is designed to cater to seafood enthusiasts with a variety of options.

Absolutely! Our burgers are made to order, and you can customize them to suit your taste. Choose your preferred toppings, sauces, and sides to create the perfect burger for you.

We exclusively use halibut and rockfish for our fish and chips.

Yes, we offer a variety of options for different dietary needs. Our menu includes gluten-free and vegetarian choices. Please inform our staff about any specific dietary requirements, and we’ll do our best to accommodate you.

Certainly! We have a kid-friendly menu with options that are sure to please young palates.

While reservations are not required, they are recommended for larger groups or during peak dining hours to ensure we can accommodate you promptly. Walk-ins are always welcome.

We currently do not offer delivery services.
However, we provide the convenience of online phone ordering for pick-up. You can easily place your order by giving us a call. We appreciate your understanding and look forward to serving you for pick-up at our location.

Yes, we have both dine-in and takeout services available.

We do not offer online ordering through our website or mobile app. However, we provide the convenience of online phone ordering for pick-up. You can easily place your order by giving us a call. We appreciate your understanding and look forward to serving you for pick-up at our location.

Our operating hours may vary, so we recommend checking our website or contacting us directly for the most up-to-date information on opening and closing times.

Yes, our complete menu, including our burger and seafood offerings, is available for viewing on our website. Feel free to explore the options before your visit.

We offer a diverse range of beverages including soft drinks, fresh juices, hot beverages (coffee and tea), beers and a carefully curated selection of wines.

You must be at least 21 years of age to rent. The following provisions apply for customers between the ages of 21 and 24. A Young Driver surcharge of $25/day will be applied. Certain vehicle classes may be restricted.
Required Credentials.

At the time of rental car pick-up, all drivers must present a valid driver’s license in the driver’s name. Non-U.S. residents are required to present a valid driver’s license. If the information on your driver’s license is not written in English, an International Driving Permit must be provided

Yes. At the time of rental, the renter must present a valid Visa, MasterCard, or Discover credit card or debit card in their name, unless 3rd party payment requirements have been met. Prepaid charge cards, gift cards, and cash are not accepted at rental

No. Credit checks are not used as part of our rental qualification process.

The renter listed on the Rental Agreement is the only authorized driver of the rental vehicle, unless an additional driver has been added to the Rental Agreement.

An authorized additional driver must meet the same rental requirements as the primary driver. You may add additional drivers to your rental after placing your reservation. Authorized additional driver must provide required credentials in order to be added to the Rental Agreement. What if I allow another person to drive without adding them to the Rental Agreement? Allowing an unauthorized driver to drive a vehicle rented in your name is a violation of the Terms and Conditions of your Rental Agreement. As such this will void any coverages you have purchased, may result in the car being impounded by the police, and result in insurance coverage denial by your insurance company.

Yes, someone else can return the car for you as long as they are listed on your Rental Agreement as an authorized additional driver.

Yes. The fee for an additional driver is $25 per rental day.

Your Rental Agreement is a legally binding contract. It details the terms of your rental. You will be required to agree to and sign the Rental Agreement before Alaska RV and Car rentals releases a vehicle to you. The Rental Agreement details your rental dates, type of car, type of rental, rates and fees, and renter information. If you have questions about your rental terms, please contact us. Always closely review the Rental Agreement Terms and Conditions when you pick up your rental. Our rental agents are happy to answer any questions you might have regarding your rental.
Making a Reservation

You can place reservations for the following types of rentals online: Short Term Rentals (30 days or less).
Reservations using a credit card

You will need the following information available to place a reservation: Your preferred pick-up and drop-off dates and times. The class of vehicle you would like to rent Your credit card (or debit card for phone reservations). Your mailing address. Your email address. Your phone number.
Modifying a Reservation

You can easily modify an existing reservation by calling our rental office. Our rental agents will be happy to help you. Reservation modifications are subject to current rates and availability.

Car rental rates fluctuate much as airline and hotel prices do. We promise that the rate you reserve is the rate you will pay – but we can’t promise that the same rate you reserve today will apply for a different rental period.

Yes. In order to maintain exceptional customer service for our customers, every reservation with Alaska RV and Car rentals receives our Reservation Guarantee. Placing a guaranteed reservation requires payment of the full rental cost at the time a reservation is placed.

Yes. Your card will be charged the full rental cost at the time of reservation.

Reservations cancelled at least 7 days prior to the scheduled rental date are fully refundable. Cancellations or changes made less than 7 days before the scheduled rental date are non-refundable.

Car rental pricing is a lot like airfare pricing – the prices change depending on car availability, seasonality, and many other factors. Our rates are updated on a regular basis to remain competitive in the marketplace. When you see a great rate for the car you want – RESERVE IT IMMEDIATELY – because it might not be available later!

Yes. All mandatory taxes and fees are included in your rate quote.

A rental day is calculated on a 24 hour period, not by calendar day.
(Example: If you pick up a vehicle at 11:00am and return it by 11:00am the following day you will have the vehicle for one rental day.)

No. All rates are based on a 24 hour rental day with a one day minimum rental. If you return the vehicle less than 24 hours after pick-up, you will still be charged for the full day.

Rental charges are computed based on a rental day consisting of 24 consecutive hours commencing at the time of rental. If the vehicle is returned after it is scheduled to be returned, additional charges will be incurred.

State Vehicle Rental Tax: The state of Alaska has a 10% Vehicle Rental Tax that applies to all car rentals under 91 days.

Additional options or equipment that you add after placing your reservation will be extra. Any charges that can’t be determined until the completion of your rental, such as cleaning, smoking, or fuel charges, will be calculated and charged upon vehicle check-in.
Extensions, Early & Late Returns

Yes, subject to availability. If you wish to extend a rental you must speak with a rental agent at our office. We will be happy to accommodate your request if possible. Your rental agent will provide all necessary details when you call.

If you would like to extend your rental, an additional charge will be made to your credit card at the time you extend to cover any additional anticipated rental charges. These charges must be paid in order for your rental to be extended. Upon your return of the car the actual cost of the rental will be determined and any applicable charges or refunds will be processed. Please note that your bank may take up to two weeks to post any refunds issued to your card. We cannot be held responsible for any effects of delays related to refund processing.

Late return fees only apply if you fail to call our office and pay for a rental extension prior to your original due back time.

If a vehicle is returned late, a late return fee and additional rental charges and taxes will apply. The rate for additional days will be listed on your rental agreement, and a late return fee will apply to each day or portion thereof that the vehicle is overdue. There is no proration of rental fees, surcharges and optional equipment or protection coverage charges. Full day charges will apply for these items for each extra day or portion thereof that the vehicle remains rented.

Vehicles cannot be returned any time of day regardless of office hours.

Yes. All rental vehicles are supplied with a full tank of fuel.

Alaska RV and Car rentals’ rates do not include the cost of fuel. Return with a full tank of fuel to avoid refueling charges.

The pick-up location is at Marina Motel; 1603 Seward Hwy, Seward, AK 99664.

We kindly ask that the return location remains the same as the pick-up location. If you have any questions or concerns, please feel free to discuss them with our customer service team before finalizing your reservation. Thank you for your cooperation.

No. Pets are not permitted in our cars. If evidence of pets (hair, odor, stains, etc.) is present when the car is returned the renter will incur an additional charge for the additional detailing required to return the car to is previous condition, up to $500.

No. Alaska RV and Car rentals maintains a 100% smoke-free fleet, and any type of smoking is prohibited in all of our vehicles. Renters returning vehicles with evidence (odor, ash, etc) of smoking of any kind (including cigarrettes, cigars, e-cigs, marijuana, etc) will be charged a smoking fee of $500.

Auto accidents are not something people like to think about, especially on a business trip or vacation, but they can and do happen, even to the most careful drivers. When an accident occurs be sure to follow these important steps: 1. Make sure that you are in a safe area away from traffic. 2. Contact local police and complete a police report. If another party is involved in the accident, ensure that the other party’s contact information is included in the police report and kept for your personal reference. 3. Contact our rental office to report the accident 4. If you did not purchase the Collision Damage Waiver (CDW), contact your personal auto insurance company and establish a damage claim. 5. Complete and return an Alaska RV and Car Rentals Accident Report within 24 hours of the incident. Verify that the entire form is completed to ensure there is no delay in the processing of your claim.

You are responsible for any and all loss of or damage to the vehicle resulting from any cause including and not limited to collision, rollover, theft, vandalism, seizure, fire, flood, hail or other acts of nature. To reduce your exposure to these types of charges, consider purchasing the Collision Damage Waiver (CDW) during checkout.

If there is another party involved in the accident that is at fault make sure to collect the other party’s contact information so we may pursue them and/or their insurance company on your behalf for damages. Please note that our pursuit of the other party does not absolve you from your contractual obligation to pay for the damage.

Loss of Use – As a renter, you are contractually and legally liable for the loss of the specific vehicle you rented, per the Terms and Conditions of the Rental Agreement. When a rental vehicle is unavailable to be rented, Alaska RV and Car rentals is legally entitled to be compensated for that loss. Administrative Fee – Alaska RV and Car rentals is not an insurance company. The expense of processing our claims is passed on only to the responsible parties involved. We are legally entitled to have the damaged vehicle repaired and returned to pre-accident condition, which includes any expenses related to administering a claim.

Before contacting our claims department, please ensure that you have submitted an Alaska RV and Car Rentals Rental Accident Report. Complete the entire form and submit it along with any police reports and other pertinent documentation, if available. If you need further information regarding the status of an accident claim after filing an accident report, you can contact our claims department by email.

VISA, Mastercard, and Discover credit cards can be used to place reservations online, by phone, or in person. The credit card used when placing your reservation must be in the name of the renter and must be presented at the time you pick up your rental.

Debit cards (sometimes called check cards) issued with a VISA or Mastercard logo which draw funds directly from the cardholder’s checking account may be used to qualify for rentals placed by phone or in person. The debit card used when placing your reservation must be in the name of the renter and must be presented at the time you pick up your rental. Rentals secured by a debit card will be charged a refundable $500 security deposit when you pick up your rental, in addition to the estimated rental charges.

Alaska RV and Car Rentals does not accept cash or prepaid cards for payment at this time.

Yes. Generally, your card will be charged the estimated cost of the rental at the time of reservation. For rentals charged to a debit card, the debit card will also be charged a refundable $500 security deposit when you pick up your rental.

Upon your return of the car, the actual cost of the rental will be determined, and any applicable charges or refunds will be processed. Please note that your card issuer may take up to two weeks to post any refunds issued to your card. Since the card issuer is responsible for releasing funds back to their customers’ accounts, you must contact the card issuer directly for assistance. We cannot be held responsible for any effects of delays related to refund processing.

We specialize in Mexican cuisine, focusing on a variety of flavorful tacos, burritos, cheesy quesadillas and nachos.

Yes, we prioritize using fresh and locally sourced ingredients to ensure the highest quality and authenticity in every dish.

We offer a diverse range of tacos. Our menu includes classic options like beef, fish, reindeer, chicken, and pork tacos.
All tacos come with a side of chips and your choice of salsa.

We offer a variety of delicious burritos, including classic options like chicken, beef, fish, reindeer, pork.
All burritos come with a side of chips and your choice of salsa.

We offer a variety of delicious quesadillas, including classic options like chicken, beef, fish, reindeer, pork, smoked salmon, crab and shrimp.
All burritos come with a side of chips and your choice of salsa.

We offer a variety of sides and extras to complement your tacos. Some options include guacamole, salsa, sour cream, and cheese. You can also add extras like rice and beans.

Our menu caters to different spice preferences. You can choose the spice level that suits your taste, ranging from mild to extra hot. Our staff can guide you in selecting the right spice level for your tacos.

Absolutely! We understand the importance of catering to various dietary needs. Our menu includes delicious gluten-free tacos to accommodate those with gluten sensitivities.

Absolutely! Our menu includes delicious vegetarian options, including vegetarian burritos, quesadillas, and tacos.

We currently do not offer delivery services.
However, we provide the convenience of online phone ordering for pick-up. You can easily place your order by giving us a call. We appreciate your understanding and look forward to serving you for pick-up at our location.

Yes, we have both dine-in and takeout services available.

We do not offer online ordering through our website or mobile app. However, we provide the convenience of online phone ordering for pick-up. You can easily place your order by giving us a call. We appreciate your understanding and look forward to serving you for pick-up at our location.

Our operating hours may vary, so we recommend checking our website or contacting us directly for the most up-to-date information on opening and closing times.

We pride ourselves on offering a diverse menu that features a delightful mix of burgers, local seafood, and a variety of dishes to cater to different tastes.

We offer a diverse range of seafood, including fresh fish, shrimp, calamari, oysters, and more. Our menu is designed to cater to seafood enthusiasts with a variety of options.

Absolutely! Our burgers are made to order, and you can customize them to suit your taste. Choose your preferred toppings, sauces, and sides to create the perfect burger for you.

We exclusively use halibut and rockfish for our fish and chips.

Yes, we offer a variety of options for different dietary needs. Our menu includes gluten-free and vegetarian choices. Please inform our staff about any specific dietary requirements, and we’ll do our best to accommodate you.

Certainly! We have a kid-friendly menu with options that are sure to please young palates.

While reservations are not required, they are recommended for larger groups or during peak dining hours to ensure we can accommodate you promptly. Walk-ins are always welcome.

We currently do not offer delivery services.
However, we provide the convenience of online phone ordering for pick-up. You can easily place your order by giving us a call. We appreciate your understanding and look forward to serving you for pick-up at our location.

Yes, we have both dine-in and takeout services available.

We do not offer online ordering through our website or mobile app. However, we provide the convenience of online phone ordering for pick-up. You can easily place your order by giving us a call. We appreciate your understanding and look forward to serving you for pick-up at our location.

Our operating hours may vary, so we recommend checking our website or contacting us directly for the most up-to-date information on opening and closing times.

Yes, our complete menu, including our burger and seafood offerings, is available for viewing on our website. Feel free to explore the options before your visit.

We offer a diverse range of beverages including soft drinks, fresh juices, hot beverages (coffee and tea), beers and wines.