MARINA MOTEL
MURPHY'S ALASKAN INN
VAN GILDER HOTEL
POND STUDIO APARTMENTS
Frequently Asked Questions
-
Guests can check in at 4PM. We will gladly provide you with access to your room earlier if possible.
-
Guests must check out at 11AM. However, we can keep your luggage for free if need be.
-
Late check-outs are subject to availability and include a fee. Please check with the front desk the day of departure for any late check-out options.
-
Yes, all our hotel properties are equipped with free Wi-Fi.
-
Certain packages offer discounts and free breakfast; view our packages page or call 907-224-5518 for details. Breakfast at the Alaska Seafood Grille is from 5am to 11am.
-
Although there are no restaurants located directly on the properties, we offer breakfast, lunch and dinner options and 8 different venues within a short distance.
-
Select rooms in hotel properties offer a chair and table for workspace. Printing can be done at the front desk.
-
In maintaining historical accuracy our properties all have stairs only.
-
All our properties have private parking lots for our guests.
-
Variations depending on property; please call 907-224-5518 for inquiries.
-
We welcome domesticated dogs in select properties; additional fees apply.
-
No. We currently do not offer rollaway or additional beds, as we are following local fire laws regarding occupancy.
-
The credit card information is used as a guarantee in case you do not show up or decide to cancel at the last minute. A no-show could result in additional fees equivalent to a night’s stay.
-
There is a direction on our website, or you can call us directly.
-
Yes. Simply call us at 907-224-5518 for details.
-
Our cancellation policy claims that you can cancel your reservation before 11AM, without penalty, the day of your arrival. If you fail to comply, you will be billed for the night’s stay. Certain conditions apply for groups and packages. In addition, reservations made with the NR10% reduction code are non-cancellable and non-refundable.
-
There is a handful of restaurants offering a variety of meals near the hotel. Our staff will gladly recommend something based on your budget and taste. You can also visit one of our 8 restaurants ranging from fast casual to fine dining.
-
Yes, we do offer select accommodation with wheelchair access.
-
We do not have any electric car chargers.
-
No. We want to offer our customers a healthy environment. As per the latest anti-smoking law, smoking is prohibited within any indoor space of the establishment. Failing to cooperate will result in a severe fine. In addition, possession and consumption of cannabis is prohibited on the entire site. Thank you for your cooperation.
-
We do not currently offer a cc auth form.
For more information on how to reserve a room or conference room and security, please contact the hotel